Help: Terms and Conditions

Terms and conditions

All4artists is the trading name of NEKI Kacper Stasik which is a company registered in Poland and whose registered office is at 2/4 Tulipanowa, Rzeszów 35-604. The Company number is 180886610 and VAT registration number is PL813 348 80 22.

Listed details are following:

NEKI Kacper Stasik

Ul. Tulipanowa 2/4

35-604 Rzeszów, Poland

NIP: 813-348-80-22 REGON: 180886610

  1. Account holder: NEKI Kacper Stasik
  2. IBAN: PL 91 1140 2017 0000 4102 1295 4769
  3. Bank: Multibank/BRE Bank

General assumptions

  • The following terms and conditions will apply between Customer and All4artists online and do not affect Customer statutory rights. If you do not accept these terms and conditions, you must not use this website or services. Your continued use of this website constitutes acceptance of these terms and conditions.

  • These Conditions shall constitute the entire contract between the Company and the Customer whenever the Company is to supply Goods to the Customer ("the Contract"). Any other terms, conditions or provisions whether proposed by the Customer orally or in writing shall be of no effect and the sale of Goods by the Company to the Customer shall not constitute acceptance of such other terms, conditions or provisions.

  • The contract is concluded when the customer receives a dispatch.

  • leads sale only trough the internet.

  • All of sales contracts concluded between Customer and are compatible with the EU law.

Product presentation

  • Illustrations, colours, photographs or descriptions whether on the Website or in catalogues, brochures, price lists or other documents issued by the Company are intended as a guide only and shall not be binding on the Company.

  • Please note that stock levels shown on the website are a guide only, that product colour may be different from that shown due to variation caused by your computer screen or device, and that any colour swatches provided are supplied as a guide only.

  • is not liable for any loss or damages suffered as a result of any use of this site or of any products ordered on it and accepts no responsibility for the effect that use of this site has upon your computer.

  • made efforts, so all published data and information would be free from errors and misconducts. However any potential errors, should not be treated as basis for any claims.

  • Any typographical, clerical or other accidental errors or omissions on the Website or in price lists and other documents or information issued by the Company shall be subject to correction without any liability on the part of the Company.

  • Prices published on the Website show prices including  VAT. Prices are published exclusive of any other tax, excise or levy of a similar nature which is imposed or charged by any competent fiscal authority in respect of the Goods, which the Customer shall be additionally liable to pay.

  • Price of every product is binding from the moment of placing an order by the customer. Shop reserves a right to make changes, including changes in price, content, description, terms, conducting and dismissing promotions, etc. at any time without further notice.

  • All rights to all pictures and information on are reserved. Coping, distributing and using any contents of this website without our permission is strictly forbidden

  • All trademarks and names are used only for product presentation and are property of the producers.

Customer registration

  • By registering with, you guarantee that you are at least 16 years old (or having parents permission) and that the information you supply is true and accurate; you agree to notify us as soon as possible of any changes by email.  By registering, you also agree that you are responsible for your account security, your password and any activities on your account. You agree to notify us of any unauthorised use of your name or password that comes to your attention. cannot be held responsible if you do not protect your password or account.

  • Personal data of our customers will be collected and used exclusively to process customers order, including delivery and payment as well as to provide any other required service. All data captured by m is exclusively used and processed by us within the framework of the applicable data protection laws according our Terms&Conditions and EU

  • To purchase products, Customer is not obligated to register. At it is possible to make an order without creating personal account.

Orderding procedure

  • Orders are accepted exclusively by electronic means trough the online shop, 7 days a week, 24 hours a day.

  • Orders are processed on working days within working hours.

  • Minimal product value for an order is 20 €.

  • Customer can modify or withdrawn his order, until the moment of the invoice issuing. In order to make changes or withdrawn order, client has to log into his account on web site or contact store stuff.

  • After creating order, client will receive an e-mail with confirmation and order number, and with request to confirm his order.

  • Unconfirmed orders will not be implemented.

  • We reserve the right to refuse an order at our discretion, and cannot be held liable for withdrawing any goods, materials or content from the site.


  • Orders are carried out within 2 working days from the date order acceptance.
  • The dispatch order depends on the order of customers confirmation. Orders will be accepted as long as products are in stock.

  • Delivery time is dependent on dispatcher regulations. More information about delivery time is available on dedicated dispatcher website.

  • Orders will be implemented under condition, that goods are available in our warehouse or suppliers shop. If part of purchased goods is unavailable, customer is informed about state of his order. Customer will decide how his order should be implemented (partial realization, waiting time, cancellation of the whole order).
  • Incorrectly filled order forms will not be considered.

  • In case of the circumstances that prevent the implementation of order, shop reserves a right to withhold its implementation. In case of such situation agrees to immediately notify the customer.


  • According to the EU law, customer may return goods purchased in our store, without giving a reason within 30 days from the date of order delivery.

  • The cost of shipping and delivery is not refundable.

  • Returned goods can not bear any traces of use, should have factory packaging and labels, otherwise the goods will be returned to the customer on his expense.

  • Store guarantees reimbursement of the costs, equal to a value of the returned goods visible on the proof of purchase. The money will be refunded by a bank transfer/PayPal transaction to an account specified by the customer. Payment shall be made within 14 days from the date of receiving returned products by

  • Along with the goods, Customer should sent a proof of purchase (an invoice)

  • In case of exchange, it will be processed within 14 business days from the moment of receiving shipment by from the Customer. Shipping costs both ways, are covered by Customer.

Guarantee and complaints

  • All products available at, are warranted.

  • Warranty will not cover any accidental or non-accidental mechanical damages (tears, cuts etc.) or damages caused by careless or inappropriate use.

  • Base for ever complaint is a proof of purchase (invoice ).

  • Every complaint should have a complaint document attached, or customer's complain statement in which customer should include a reason of a complaint, when and under what circumstances damages appeared. Customer should also include his name, last name, address, purchase order number, and request declaration (change for other model, repair, cash back)

  • Complaint goods should be clean and hygienically safe. Otherwise, we reserve the right to refuse to accept complaints .

  • Complaint order, will be send to an appraiser or distributor, which are responsible for complaint handling.

  • Complaint will be considered within 14 business days from the moment of receiving product back from the customer. Customer will be notified about the result.

  • In case of unjustified complaint, costs of shipment will lie on customer's side.


  • Shipping costs are paid by the customer.

  • completes the orders globally.

  • Orders are sent only via courier services - UPS.

  • For Shipping cost refer to our “Delivery” section of our website.

  • The Buyer must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from the Company. The importation or exportation of certain goods to the Buyer may be prohibited by certain national laws. The Company makes no representation and accepts no liability in respect of the export or import of goods ordered by the Buyer.

  • We will send  an email to the address you provided on registration (as may be updated) when your order has been dispatched, including any information on how to track your order.

  • does not accept any liability for failure or delay in delivering goods or for any damage or defect to goods, in each case, that is caused by any event or circumstance beyond its reasonable control.


  • Customer will receive, along with his order, an invoice as a proof of transaction

  • It is mandatory for every Customer to check if his invoice is attached to product in the moment of package collecting.

  • Customer can choose between 3 different forms of payment:

    1. on-line payment via
    2. standard bank transfer to the account of Company NEKI: Multibank: PL91 1140 2017 0000 4102 1295 4769 (more information you will find in our "Payment" section.
  • If customer chooses method of  payment,  he is obligated to pay for his goods within 14 days from the day of order.  In case of no payment the order will be removed without a prior notice.

  • By using PayPal on-line payment method, customer accepts PayPal's rules of procedure.

Privacy Policy

We know how important it is for you to understand how we use your data. This Privacy Policy sets out how and why we collect, store, process and share your personal data. We will always be transparent with you about what we do with your personal data.

This Policy also tells you what your rights are in relation to the personal data you give to us. If you have any questions about this Privacy Policy or your rights under it please contact:

[email protected]

30-376 Kraków

ul. Zakrzowiecka 55/12


We are NEKI Kacper Stasik (company tax ID number 8133488022) and our registered address is Rzeszów 35-216, ul. Tulipanowa 2/4, Poland, NEKI Kacper Stasik is the “data controller” of any personal data it may collect, process and hold about you, unless we inform you otherwise.

  • What Personal Data we collect?

    The personal data we collect from you directly can include your name, email address, mobile/landline telephone number, address, your purchasing activity, your credit, or debit card or other payment information, and information you give us when you contact our customer services team.

  • Who do we share your information with?

    We do not, and will not, sell any of your personal data to third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

    However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

    • Our employees responsible for processing your order
    • Companies that do things to get your purchases to you, such as payment service providers and delivery companies
    • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
  • Your information and countries outside European Economic Area (EEA)

    We do not transfer your personel data outside Europe

  • Security and retention of your personal data:

    We take the security of your personal data very seriously. We have implemented various strategies, controls, policies and measures to keep your data secure and keep these measures under close review. Your data is protected and only accessible by co-workers who need it to carry out their job responsibilities.

    We’ll only hold on to your information for as long as you are a customer. If you haven’t logged onto our website for three years we will delete your information from our systems. If you no longer wish to be a customer, you can also contact our Customer Care team and request to delete all the information we have on you.

    If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you

  • Your rights

    You have a number of rights relating to your personal information and what happens to it. You are entitled to:

    • have your data processed in a fair, lawful and transparent way;
    • be informed about how your personal data is being used, an example being this privacy policy;
    • access personal data we hold about you;
    • require us to correct any mistakes in your personal data;
    • require us to delete personal data concerning you in certain situations where there is no good reason for us to continue to process it;
    • request that we transfer your personal data to you or another service provider in a simple, structured format;
    • object at any time to processing of your personal data for direct marketing purposes;
    • object to automated decision making which produces legal effects concerning you or similarly significantly affects you;
    • object in certain other situations to our continued processing of your personal data; and otherwise restrict or temporarily stop our processing of your personal data in certain circumstances.

    If you want to exercise your rights, have a complaint, or just have questions, please contact us.

Cookies Policy

We are using cookies on several websites, to make the visit on our website more attractive and to allow the use of certain functions. Cookies are small text files that are stored on your computer. Most of our used cookies is deleted from your hard drive after the browser session(so-called session cookies). Other cookies remain on your computer and allow us to recognize your computer during your next visit (so-called long-term - cookies). These cookies are used to greet you with your username and spare you to re-enter your password or to fill out forms with your data in following orders.

Final Provisions

  • Promotions and discounts can not be combined.

  • In matters not regulated in these terms, consumer rights are regulated by EU law.

  • The competent court for any disputes arising under the contract of sale, is the court court having jurisdiction over a company's seat.